FAQ

Frequently asked questions.

Answers to common questions about our demand letter services.

What is a demand letter and when should I use one?

A demand letter is a formal document that requests payment, action, or resolution of a dispute before taking legal action. It's commonly used for unpaid debts, contract disputes, property damage claims, or when someone owes you money. It serves as official notice and often resolves issues without going to court.

How long does it take to generate and receive my letter?

AI-generated letters are available for instant download. If you choose our Print & Mail service, your letter will be printed and mailed within 1-2 business days. Custom written letters typically take 2-3 business days, while attorney letters may take 3-5 business days due to the review process.

Is this service legally binding? Can I use it in court?

Our demand letters serve as formal notice and documentation of your attempt to resolve a dispute. While not legally binding themselves, they create an important paper trail. Whether and how a letter can be used in a court proceeding depends on your situation and the court. For complex legal matters, we recommend consulting with a qualified attorney.

What happens if the recipient doesn't respond to my demand letter?

If there's no response, you have several options: send a follow-up letter, pursue alternative dispute resolution, or consider legal action. Our service provides documentation that you attempted to resolve the matter professionally, which can be valuable if you need to escalate to small claims court or other legal proceedings.

Can I customize the AI-generated letter for my specific situation?

Yes! Our AI asks detailed questions about your situation to create a personalized letter. You can review and edit the generated content before downloading. For more complex customization, consider our Attorney Letter service, where a tailored letter is written specifically for your case.

Do you offer refunds if I'm not satisfied with the service?

We offer a satisfaction guarantee on our paid services. If you're not satisfied with your custom written or attorney letter, contact us within 7 days for a full refund. For Print & Mail services, refunds are available if there are printing or delivery issues on our end.

What's the difference between AI letters and attorney letters?

AI letters are generated using advanced technology and legal templates and are a good fit for many straightforward situations. Attorney letters are written and signed by licensed lawyers on attorney letterhead. An attorney letter may suit more serious or complex disputes.

How can I track my mailed letter?

Print, Mail & Track and Attorney Letter orders include a USPS tracking number once your letter is mailed. You'll receive it by email, and it is added to your account. Our $5 Print & Send option does not include tracking.

Still have questions?

Our support team is here to help you with any questions about our demand letter services.

Important legal disclaimer

Send My Demand is not a law firm and does not offer legal advice or representation. Our tool helps users send formal letters and is not a substitute for professional legal counsel. For complex legal matters, we recommend consulting with a qualified attorney. Read the full disclaimer.