Terms of Use
1. Acceptance of Terms
By accessing and using Send My Demand, you accept and agree to be bound by the terms and provision of this agreement.
2. Service Description
Send My Demand provides AI-powered demand letter generation services to help users create professional legal correspondence. Our service is for informational purposes only and does not constitute legal advice.
3. User Responsibilities
Users are responsible for:
- Providing accurate information when creating demand letters
- Using the service in accordance with applicable laws
- Not using the service for illegal or fraudulent purposes
- Maintaining the confidentiality of their account credentials
4. Limitation of Liability
Send My Demand shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our service. The service is provided "as is" without warranties of any kind.
5. Modification of Terms
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or through the platform.
Privacy Policy
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Case information and demand letter content
- Usage data and interaction patterns
- Payment information (processed securely through third-party providers)
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services
- Generate personalized demand letters
- Communicate with you about your account and services
- Process payments and manage subscriptions
- Ensure security and prevent fraud
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners for specific services (with your consent)
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
6. Contact Us
If you have any questions about these Terms of Use or Privacy Policy, please contact us at support@sendmydemand.com or through our help center.